Pricing

A simple, flexible and transparent pricing model 
for all needs with full cost control. 


Get your custom proposal

01 - Services

Choose your service

One or both, each available in three tiers. Save 10% per household when both services are active. Volume Discounts available, starting at 10,000 households

ENGAGEMENT INTELLIGENCE 

Standard

Ideal for user engagement and VPPs

CHF 0.30 / household *
  • Basic Household Profiling
  • Rule-based messages
  • Message configuration
  • Reporting dashboard
  • Standard data storage
  • Support 9am – 5pm CET
 RECOMMENDED

Premium

Ideal as AI Energy Assistant

CHF 0.80 / household *
  • Everything in Standard
  • Machine Learning based messages
  • Cross-comparisons
  • Context data services
  • Advanced data storage
  • Support 7am – 9pm CET

Managed

Everything managed by MOOST

CHF 1.20 / household *
  • Everything in Premium
  • Custom use cases
  • Custom support levels
  • Custom reporting
  • Single point of contact
  • Active enhancement of engagement rates
02 - Modules

Add capabilities on top

Modules work with any service and any tier. They extend an existing subscription and are priced separately.

Deep Insights

Deeper household insights with AI powered analytics

ANY SERVICE · ANY TIER

  • AI powered recommendation analytics — what it means, why it happened, what to do next
  • Guided follow-up questions for deeper insights COMING SOON
  • Conversational insights for households on their own consumption COMING SOON

in addition

+ CHF 0.10

/ household *

Talk to us

Requires at least one active service. Deep Insights cannot be booked on its own and works with any tier.

* Per active household per month. A household counts as active in a billing period if it has data flowing for at least part of that period.

Pricing FAQ

If you don't see an answer to your question, you can send us an email from our contact form.

  • Yes, there is a volume discount applicable to all pricing tiers starting at 10,000 households and 10% discount.

  • Subscription terms are agreed individually per contract and typically run 12–36 months. Cancellation conditions are defined in your service agreement.

  • Enterprise customers are invoiced annually or quarterly per the service agreement. Self-serve options available for smaller deployments.

  • Through the platform administration frontend you are able to cancel your subscription, change billing details, change payment methods or delete your account.

  • A household is counted as active in a billing period if it has data flowing for at least part of that period. Exact definitions are set in your service agreement — typically "any household with at least one data point in the billing month."

  • Both discounts apply. The 10% bundle discount applies per household when both Engagement and Intelligence are active on that household. The 10% volume discount applies from 10,000 households. Customers running both services at scale benefit from both, your service agreement specifies the exact stacking.

  • No. Deep Insights extends an active service and requires at least one service subscription (Engagement or Intelligence, any tier). It is charged at CHF 0.10 per household per month on top of your service price.

  • The Deep Insights module is charged at a flat rate and is not subject to the bundle or volume discounts.

Any more questions?

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Examples, implementation effort, pricing - we will be happy to answer any of your questions.

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